Award for Product Innovation
Year:
2020
Team:
Engineers, Legal SMEs, PM
Focus:
Analytics, Design Systems
What’s Been Done
I created a foundational visual style and design system for Knowable, a legal contract management company. I leveraged these to design an analytics platform that would allow companies to better understand trends in how they tend to negotiate their contracts. I was the primary design representative on this project but did check in regularly with the other members of our three person design team for feedback.
Contracts Analyzed With Software I Designed
A New Look and Feel
Knowable was a new enough business when I joined that it didn’t have things like colors nailed down yet. To solve this I took inspiration from their logo colors and expanded into a full palette. In the end I had a set of colors that looked great and met accessibility standards in how they were used.
I built out Knowable’s component library at the same time, creating designs for everything from buttons to toggles to spinners. In doing this I was able to see how the colors I was deciding on would show up. I iterated on the colors and components to ensure designs would have good visibility and contrast under the rules of my new system. All the while, I validated my colors, designs, and ideas with engineering, design, and senior leadership to ensure the direction I was taking us met their needs.
Colors and components I created for Knowable’s new design system.
The chart designs I created to serve as the backbone for Knowable’s analytics platform.
Chart Design and Analytics
My design system work extended into analytics as well. I worked with engineering to find a chart library that worked for us and adapted the charts offered by that library into our look and feel. I determined a set of data colors to use that matched well with the colors I had chosen for the wider design system. I then mocked up a sample of what various analytics charts would look like in the Knowable style. I aimed for an informative yet minimalist approach, leaving room for long legal fields without adding unnecessary UI that would clutter the screen.
A Compelling Dashboard MVP
I planned and coordinated a one week design sprint with internal SMEs, my PM, and the head of design in order to get key stakeholders in a room to brainstorm and agree on the overall direction of the analytics system. I was able to come out of the sprint with alignment behind a dashboard style approach to the MVP. Though this would have the tradeoff of filling the screen with charts, it could be implemented in a very small amount of time and improved upon very easily. I can’t share mock-ups of the analytics system beyond this MVP, but following its implementation I led efforts to support view customization and better think through how a user could land into the system and drill down into the data they’re interested in.
A v1 mock-up of the analytics system I helped design. Each tab contains a dashboard of charts relevant to that tab.
Legalweek Product Innovation Award
I designed Knowable’s analytics system over two months. A live build was created just in time for Legalweek, where it won both of the convention’s product innovation awards. It was a huge honor for my work to be recognized in this way.
After improving its analytics system, I worked on a number of other services to improve Knowable’s product offerings and internal systems. While much of that work is under NDA, I feel that the work I was able to share here is reflective of how I helped bring a strong design vision to Knowable’s product suite.